FREQUENTLY ASKED QUESTIONS
Kanz Kollective is a curated marketplace for luxury fashion and collectible items. We connect trusted sellers and buyers through a transparent and secure platform. Every piece is authenticated and selected for its quality, craftsmanship, and lasting value.
Our goal is to make selling and buying luxury items simple and trustworthy. We provide expert authentication, professional photography, and access to an international audience, ensuring each item reaches the right buyer at the right value.
Kanz Kollective operates primarily online. Viewings are available by appointment for certain high-value items. Please contact our team if you would like to arrange one at kanzkollective@gmail.com.
Start by creating an account and submitting your item through our online form . Our specialists will review it and provide an estimated quotation range based on brand, condition, and market demand. If you agree with the estimate, you can bring your item to Kanz Kollective for inspection. Once the item is checked in person, we confirm the final quotation and prepare it for listing on our website.
We accept designer handbags, watches, shoes, jewelry, and selected accessories. For a full list of accepted categories and brands, please refer to our website.
Our specialists assess each item based on the designer, origin, materials, year, rarity, and condition. A quotation range will be sent for your approval. Once you accept, a Consignment Agreement will be issued outlining the terms of the sale. After the item arrives and is inspected, a final quotation will be confirmed and the piece will go live online. You can track updates and messages anytime through your account.
(Kanz Kollective reserves the right to decline items that differ from their original description or arrive damaged. In such cases, the item will be returned at the seller’s expense.)
Each consignment is managed carefully by our team, from authentication and cataloging to marketing and sale. Fees are transparent and include commission, insurance, and promotional costs. You can review the full terms in our Terms & Conditions.
Payments are made by secure bank transfer in your preferred currency. Cash payments are available on request with prior notice. Once your item is sold and the
transaction is complete, payment will be processed within 3 - 5 business days.
If an item remains unsold after the consignment period, you can either have it returned or continue listing it with adjusted pricing. Our team will advise you on the best option.
Prices are determined through market research, considering brand popularity, demand, rarity, and condition. We review comparable sales and trends to set a fair
and competitive price for your item.
You can browse and shop without creating an account, but we recommend registering to track your orders, manage returns, and access exclusive updates more easily.
Select “Forgot Password” on the login page and follow the instructions to reset it. If you still experience issues, our support team can assist you.
At this time, all purchases must be completed through our website to ensure accuracy, secure payment, and proper documentation.
We accept all major credit and debit cards, as well as secure payment methods such as Apple Pay and bank transfers. Payment options are displayed at checkout.
Yes. We take your privacy seriously and use advanced encryption to protect your data. Your information will never be shared with third parties without consent.
Yes. Each pre-owned piece is carefully assessed, authenticated, and categorized by condition. The item description clearly indicates its condition and includes detailed images so you can purchase with confidence.
Size conversion charts are available on individual product pages under “Size Guide.” If you need extra help finding the right fit, our client service team can assist you.
You can subscribe to our newsletter or follow Kanz Kollective on social media to receive early access to new arrivals and exclusive offers.
Promotions can vary by size or availability depending on inventory. If your size is not included, it may have limited stock or already be part of another pricing offer.